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Gooseberry Intimates logo

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Purchasing

What payment methods does Gooseberry accept?

All payments are 100% secure and all information exchanged to process the payment is encrypted by SSL. Currently, we accept Credit Card payments, Paypal, Apple Pay, and Google Pay

How do I know if my order is being processed?

Within 15 minutes of placing your order, you will receive an order confirmation email.

Can I cancel my order?

It may be possible to cancel an item(s) or change it to a different size depending on the status of your order. Please note, we are unable to accept any cancellation or modification once an order has been dispatched. We pack and ship orders daily so

Are taxes and duties included in my total?

Duties and taxes are set by the customs authorities of the respective destination country, and they will be charged at checkout. Once your order has been paid for you, there will be no additional charges.

Will Gooseberry have seasonal sales?

We will occasionally issue coupon codes to subscribers. if you would like to receive these, please subscribe to our newsletter here. To take advantage of a promotion, enter the code at checkout, only one promotional code can be used for each order. I

How do I reset my password?

If you’ve forgotten your password, request a link to reset it or follow the ‘Forgotten password’ instructions on the ‘Sign In’ page.

Tax and duties

You will be charged for tax and duties at check out, there will be no additional costs to you once your order has been placed. Canada. Duty and taxes will be collected on all orders over CAD 20. Canada charges federal and state taxes. Europe. Every o