Gooseberry Intimates

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If you’ve forgotten your password, request a link to reset it or follow the ‘Forgotten password’ instructions on the ‘Sign In’ page.

How do I reset my password?

Purchasing

Where can I buy Gooseberry?

COVID-19: Is it safe to shop from your site?

Is my personal information kept private?

Where can I find information on sustainability?

FAQs

Are you operating a normal delivery service?

How do I get free shipping? How much does delivery cost?

Shipping restrictions

Do you ship internationally; when will I receive my order?

Am I able to track my order?

Are your shipments climate compensated?

Shipping

What payment methods does Gooseberry accept?

How do I know if my order is being processed?

Can I cancel my order?

Are taxes and duties included in my total?

Will Gooseberry have seasonal sales?

Tax and duties

How do I find a specific item?

How to order the right size

What if the item I receive is damaged or faulty?

Product Questions

Do you accept exchanges?

Do you do refunds?

Are returns free?

When will I receive my store credit?

Returns & Exchanges

How do I reset my password?Updated a year ago