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Are you operating a normal delivery service?

We are pleased to be operating as normal. All orders are shipped out within 2 business days of purchase from our warehouse in Bali. Processing time may be extended during holidays, launches/re-stocks, limited-edition releases, and promotions. However

How do I get free shipping? How much does delivery cost?

FREE SHIPPING will be automatically applied on all orders above $125 USD at checkout. INTERNATIONAL: $15 flat fee for orders under $100$20 flat fee on orders under $50. INDONESIA: FREE. OUT OF RANGE COUNTRIES: $30 flat fee for orders under $100: Alba

Shipping restrictions

We are unable to ship to PO Boxes and the following countries: Russia, China, Hong Kong, Ukraine, Saudi-Arabia, Maldives, certain countries in Africa & the Pacific.

Do you ship internationally; when will I receive my order?

We are working with our shipping partner, DHL. International Shipping. USA: 3-5 Business Days. CANADA: 3-5 Business Days. AUSTRALIA: 4-7 Business Days. EUROPE: 4-8 Business Days. REST OF THE WORLD: 4-10 Business Days. REMOTE AREA: DHL using third par

Am I able to track my order?

Yes. Once your order is dispatched, you will receive a unique tracking number by email with this tracking number you can check the current status of your shipment. You can track your shipment by clicking HERE. Alternatively, you can email our team HE

Are your shipments climate compensated?

All our shipments are climate compensated at no extra cost to you! We plant a tree for every order, so feel confident knowing you’re a sustainable shopper with Gooseberry! More information HERE.