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Returns & Exchanges

Do you accept exchanges?

Yes! All Gooseberry items are exchangeable, if your order did not fit as expected we would be happy to help your select your perfect fit. We ask that you please head to our return portal and follow the steps to organise an alternate size or colour, i

Do you do refunds?

Gooseberry offers refunds in the form of store credits only. We accept returns on all items, items must be in their original conditions with tags and liners in, for store credits. You have 30 days from the day of delivery to initiate your return. Ple

Are returns free?

For US and Canadian customers, returns are free and can be started here.British customers may return their orders to our UK return centre, we are currently unable to provide a shipping label. Australian and New Zealanders can return their items to ou

When will I receive my store credit?

Store credits are issued within 48hr of your return being mailed back, if you chose to use your prepaid return label this is automatic. If you have purchased, you own label please email your tracking number to our customer services representatives so